If there is an after hours urgent repair the tradesmen listed on your tenancy Agreement can be called. However, if it is not an emergency and you do call these tradesmen you may be liable for the emergency callout. Please email your property manager as soon as possible to provide details of the incident.
PLEASE REFER TO CLAUSE 19 OF YOUR TENANCY AGREEMENT WHICH DETAILS THE CLASSIFICATION OF AN URGENT REPAIR.
Plumbing, Gas Leaks & Hot Water Repairs
Emergency Locksmith & Maintenance
State Emergency Services (S.E.S)
(Natural disasters: flooding, storm damage, tree branch damage, severe roof damage etc)